Our Guarantees

We promise to give you our best attention and service at all times.  We guarantee our uPVC for ten years, timber for five years, aluminium  and automated garage doors in accordance with the manufacturer's guidelines.  The term of the guarantee will be included in our quotation and a 'Certificate of Guarantee' is issued upon completion of the project. 

Download a sample of the 'Certificate of Guarantee'.

Our terms and conditions are approved by FENSA, the Glass and Glazing Federation and Trading Standards, and are written on the reverse side of our contracts. 

Download our full terms and conditions.

We are a registered installer with FENSA (Registration Number 29546) and install to their exacting standards.  FENSA regularly undertake spot checks to inspect the quality of the product and installation.  Sometimes this is arranged through us and is to inspect us whilst we are installing, and sometimes they will contact a customer directly to request to inspect a finished installation.

Upon completion of work, we register all window and door  installations  with FENSA, which in turn generates a Building Regulations certificate from the local authority.  This should be retained with other important property information as it will be required by a solicitor in the event the property is sold.   Further information is available on the FENSA website.

In addition to our company guarantee, we are members of the Consumer Protection Association and give an Insurance Backed Guarantee which takes up our guarantee should we cease to trade.  This offers additional assurance and peace of mind that the guarantee you are promised when you take up the contract will be honoured.  This is not an optional extra nor is there any additional charge. Where specified, it is always included free of charge.  Further information is available on the CPA website.